Content Mastery Guide

Editor and Ghostwriter

Want to create a thriving VA business? Improve your writing skills!

By

Writing is a specialized skill, whether the purpose of the writing is to inform, teach, sell, direct, coach, clarify, question or connect. Bad writing will not only stop you from reaching those goals, it can actually turn people away from you and your business.

When you're the eyes, ears, arms and hands of your client's business, it is up to you to make sure that doesn't happen. Whether you're writing or editing your client's words, you are often the last stop between those words and their audience. But are your own writing skills up to par?

Join me on Thursday, April 15, 2010, for an interactive presentation where you will learn:

  • How better writing can help both you and your clients build trust, relationships, credibility, sales and referrals
  • A 7-point readability checklist for your own writing
  • A 7-point editing checklist for your clients' writing
  • Tips for how to write or edit your client's writing without losing their voice
  • The one SOP document you need to make your clients look good in writing

This session is part of an amazing event called the Virtually Successful Telesummit, put on by my friends Tina Forsyth and Cindy Greenway. I'll let them tell you more:

"We’ve helped A LOT of virtual support professionals over the years and frankly, too many virtual assistants are burnt out and not making the money they deserve.

In fact, according to the 2007 Virtual Assistant Networking Association survey, 74% of virtual assistants charge $40 or less per hour.

No wonder virtual assistants are tired, frustrated and in some cases ready to throw in the towel!

But the secret to making more money as a virtual assistant isn’t to take on more clients or work longer hours.

It isn’t doing more cold calling, speaking engagements or writing more blog posts.

Instead, the secret to creating a thriving virtual assistant business is to specialize. It’s time to stop being okay at many things, and do 1 or 2 things extremely well.

Yes, it’s time to go from being a generalist to a specialist to make your virtual assistant business totally ROCK!

That’s why we’re inviting you to attend the first ever virtual event that’ll teach you how to create a thriving – and profitable – virtual assistant business by specializing in what clients really want."

At the Virtually Successful Telesummit taking place April 12-16, 2010, you’ll learn how to specialize in:

  • Social Media 
  • Virtual Events
  • Blog Support 
  • Bookkeeping 
  • Membership Management
  • Affiliate Management 
  • And a dozen more niche areas

Including writing and editing skills, with yours truly!

Content Marketing à la Carte, Part Two: The connective piece

By

Other posts in this series:
Content Marketing à la Carte: Mix and match these three types of online content (Part One: The thought piece)
Content Marketing à la Carte, Part Three: The core piece

Connective pieces are articles, blog posts or social media updates that are based on external content – where you're re-printing, commenting on or building from something someone else said or wrote.

I call these connective pieces because they help us connect in three important ways:

  1. They help us connect the dots for our readers. As Andrea J. Lee writes in her perennial thought piece, Multiple Streams of Coaching Income, we're fulfilling the request, "Excuse me, will you be my Google?" as we filter the most relevant and accurate information in that unique way that our readers have come to enjoy.
  2. They help us connect our own ideas with what else is out there (new thought pieces will naturally flow out of your connective pieces and vice versa).
  3. They help us connect with our community of colleagues and the experts in our industry. These connections can lead to cross-referrals and future collaborate projects.

Connective pieces include:

  • Pre-written articles that you choose from an article bank website or a specialized article service
  • Articles that you commission from a guest author
  • Transcriptions or summaries of expert interviews
  • Case stories about clients you've worked with
  • Reviews of tools, resources or services that might be useful to your readers
  • Tweets or other social media updates where you share links, quotes or recommendations

As you can see, connective pieces can range in length from a 140-character tweet to a full-length article, and everything in between. While there's certainly more room and permission on social media sites to blur the line between your personal interests and those of your readers, generally your connective pieces are targeted specifically to address the needs and concerns of your ideal client.

Writing prompt: Are you stuck coming up with your own original content? How about compiling some content that's already been written? How about interviewing a client or colleague? Or add another head to the job and see what the two of you can come up with!

For more about how to use the connective piece in your content marketing strategy, see my follow-up post, "How different types of online content can help you build a relationship with your ideal client". Watch also for my next post about the third type of online content, the core piece.

Content Marketing à la Carte: Mix and match these three types of online content

By

Other posts in this series:
Content Marketing à la Carte, Part Two: The connective piece
Content Marketing à la Carte, Part Three: The core piece

For someone who is just starting to produce content online, it might be confusing looking at the different blogs and articles that are out there. Some pieces are 3,000 words or more, while others are 300 words or less. What's the "right" template to follow when you're new to all of this?

In a series of three posts, I'm going to put together some of my thoughts about three different types of online content. I hope to give you a better sense of where you might fit in, depending on what stage you're at with your business and your content.

As always, I also hope to give you some concrete ideas you can use in your next piece of writing, along with the inspiration to get started with it now!

Content Marketing à la Carte, Part One: The thought piece

Today's post is about the thought piece. A thought piece is a longer, essay-type article that delves into a topic that interests you and/or (but hopefully and) your audience and ideal clients. It's a critical exploration, analysis or theoretical treatment of the topic, usually aiming to achieve one or more of these four goals:

  1. Define (what is it?)
  2. Deconstruct (what's it made of?)
  3. Differentiate (how is it different from other things? Or how are its elements different from each other?)
  4. Dispute (why another point of view is inaccurate or ineffective)

A thought piece will often come out of your own curiosity, or from a need that you've observed in the people around you. For example, the series I’ve written here is clearing up the confusion about which type of article is best for which situation, and it's also helping me better understand how I can help and when.

Sometimes a thought piece can be both highly personal and incredibly effective. This post from Glenda Watson Hyatt was clearly something she was writing as a personal reflection, AND it fully brands her as a thought leader whose courageous exploration is empowering other people to redefine themselves.

A thought piece may be formatted more like an essay, though headings and lists are still strongly recommended for better readability and to avoid that "big bad WALL of text." Thought pieces will often be longer than a typical 500-word informational marketing article, simply because it takes that long to investigate the topic. (Hint: If your readers aren't used to that length from you, divide it up as I've done here.) Thought pieces can easily be pieced together to create a larger work like a book.

A thought piece should still be able to answer that most important writing question, "What's the point?" It should stick to one main idea and support it with sub-points, though it won't necessarily provide a linear set of action steps or solutions.

In fact, sometimes the intended audience of a thought piece isn't even your ideal client or regular readers. It may be addressed more to your colleagues in the industry, or be a comment about something you've seen in the blogosphere.

Writing prompt: What are you curious about? How would you like to delve into the topic? Will you define, deconstruct, differentiate or dispute?

For more about how to use the thought piece in your content marketing strategy, see my follow-up post, "How different types of online content can help you build a relationship with your ideal client". Watch also for my next post about the second type of online content, the connective piece.

Content Creation Manifesto #7 – Automation is personal

By

If you’re only publishing your content in one place, it may be just as pointless as not writing at all. Some people rarely open email newsletters, but they’ll click on a link in Twitter or Facebook. Other people have social network accounts but never log in.

By sharing your content across different forums, you’re giving your readers the choice of where and how to enjoy your work. Now that’s a personal touch.

START NOW by integrating your online services and applications, or have someone do it for you. For example, with AWeber (my affiliate link), you can automatically tweet a link to view your newsletter online. You can also populate a newsletter automatically with links to your newest blog posts, with the Blog Broadcast feature. If you publish a blog on Typepad or WordPress, you can automatically share a link to each new post on Twitter, Facebook and LinkedIn.

[Update October 10, 2016: I’ve since come to understand that just because you can automatically generate links on social media, doesn’t mean that you should. Instead, craft unique messages that respect the culture of each platform, and preschedule them at staggered times through the week so you don’t appear like a robot.]

That brings us to the end of this 7-part Content Creation Manifesto. If it resonated with you, please keep in touch by signing up to receive weekly email updates from the Content Mastery Guide blog and leave a comment below.

Head back to the Content Creation Manifesto Summary for links to #1-7.

Content Creation Manifesto #6 – Spelling counts

By

You really do only have one chance to make a first impression. Trite, but true. But it's not just about grammar and spelling, it's about readability. Is your writing clear enough that your ideas can shine through? Do your readers ever have to stumble through run-on sentences or wonder exactly what you mean?

START NOW by using this five-step readability checklist to improve anything you've written. Style Guide readers, see page 99 for a link to the list of "troublesome words" and make sure you're not making these common writing errors.

Head back to the Content Creation Manifesto Summary for links to #1-7.