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WHY grow your list? Linda Claire Puig explains…

August 20, 2009 By Linda Dessau

This is a guest post by Linda Claire Puig, my co-counselor for the Pink Spoon Telecamp:

WHY Grow Your List? (Count the Many Ways)

by Linda Claire Puig, president, Claire Communications

List-building tips are all over the Internet these days. You can learn for free (including my Momentum articles from June 30, 2008, and July 10, 2009), you can buy e-books on the topic or you can take high-priced courses.

But are you really clear on WHY it's important to continually focus on growing your list?

When you understand what's possible with a bigger list–not just a bigger list, but a bigger relevant list–you open to new potential…for your business, for your life.

Sign me up!It's easiest to explain with an example. Let's say you have a list of 200 people that you keep in touch with on a regular basis. (You are sending a newsletter, aren't you?) You decide to run a $350 group program and announce it to your list by sending a promotional email. Seven people sign up and earn you a total of $2,450.

In marketing circles, those seven new clients represent a very good "conversion rate" of 3.5%. Conversion rate is the ratio of people who purchase to the total number of people on your list.

Now let's say your list grows to 3,000 (still a relatively modest list size), and you offer the same $350 group program. If your 3.5% conversion rate remains the same, you will now sign up 105 new members for your group, for a total earnings of $36,750. You may have to run concurrent groups to accommodate all the new business, a nice problem to have!

But even if your conversion rate dropped to 2%, you'd still sign up 60 new members for your group, for a total of $21,000 in earnings.

So $2,450 vs. $21,000…FOR THE SAME AMOUNT OF PROMOTIONAL EFFORT!

Three important mentions here:

1) It's NOT all about a having a HUGE list. Smaller lists can be more responsive than their bigger counterparts. So decide on your income goals, determine your conversion rate history and let that help you determine how big you want to grow your list.

2) Don't forget that while you may attach numbers to your goals, building your list is ultimately NOT a numbers game. It's about building relationships with people who you would like the opportunity to serve. If you approach it this way, you will have a growing list that is always a relevant list.

3) Your list will not grow just because you wish it so. You may set a list-building goal for your year, but you won't meet it unless you take specific, focused action toward that goal. The very FIRST place to start is to have a great pink spoon…something that addresses a pressing need for your audience that you can give away in exchange for their contact information.

There are other reasons to grow your list that go way beyond numbers and dollars. Tell me, how do you help people? What are your gifts? With a larger list, your influence and your ability to help more people also grows.

Bottom line: No one is served by your list (or you!) remaining small.

————————

To learn more about what makes a great pink spoon, how to use it to grow your list and generate more business — and to create your own pink spoon under the guidance of two marketing communications experts — please register for the Pink Spoon Telecamp.

Filed Under: Article Marketing Fundamentals, Content Marketing Ideas, Expert Interviews, News & Special Offers

Patience, revisited, this month in IAC VOICE: The road to masterful coaching

July 9, 2009 By Linda Dessau

To continue this month's theme of patience, check out Nina East and Karen Van Cleve's latest "Lessons from the Certifiers" column in this month's VOICE, the newsletter of the International Association of Coaching. When you see how they answer the question, "How do coaches really become masterful?", you'll see what I mean!

IAC members, enjoy the whole article. Other readers, you can read the first section of this article, along with the rest of this great issue.

Filed Under: News & Special Offers

Small Business Week activities

May 25, 2009 By Linda Dessau

Last week, May 18-22, 2009, was Small Business Week. One of the ways I celebrated it was with an interview in WE magazine for women. You can read the interview here:

http://wemagazineforwomen.com/small-business-week-interviews-linda-dessau/

Please let me know what you think!

I also entered a really fun contest for Small Business Week, sponsored by my friends at BatchBlue Software. They make BatchBook, which is the customer relationship management application that I use. Relationships are the most important part of my business, so this is a really key tool for me.

The results will be announced on Tuesday, May 26th – wish me luck!

Filed Under: News & Special Offers

Blog Hopping Virtual Assistant Sharon Willams drops by to chat about upcoming Online International Virtual Assistants Convention

April 14, 2009 By Linda Dessau

OIVAC-speakers-200

Next month, I’ll be speaking at OIVAC 2009 (OIVAC is the Online International Virtual Assistants Convention). I’ve checked out this event in previous years and I was blown away by the technology. It really is like attending a conference – but without the travel and big expense.

The event runs from Thursday, May 14-Saturday, May 16, 2009, from 8:00 a.m. to 12:00 midnight, daily, and my session is on Saturday, May 16th at 8:30 a.m. [Update: This conference was rescheduled and will now take place on Thursday, October 1st until Saturday, October 3rd, with my presentation taking place on Saturday, October 3rd at 8:30 a.m.]

Since it’s my first year as a speaker, I wanted to find out a bit more about the event, so I agreed to be part of the OIVAC blog hopping tour and get my questions answered. Here is my interview with OIVAC founder, VA Sharon Williams.

Linda Dessau: What is the OIVAC?

Sharon Williams: The Online International Virtual Assistants Convention (OIVAC) is the yearly celebration of the launching of the virtual assistance industry. It is an opportunity for VAs to increase their knowledge and skills by participating in educational seminars, workshops, training and networking sessions led by experienced VAs, industry and technology experts, and niche-specific entrepreneurs. In addition, we celebrate International Virtual Assistants Day (IVAD), the 3rd Friday of the month. On this day, we acknowledge VAs for their Dedication, Experience, Expertise and Determination to Succeed.

As you can see, OIVAC is a great opportunity for the industry to “come together” and increase our knowledge, skills and abilities. But, it’s not all work and no fun – we host several online networking events and giveaway fabulous prizes donated by VAs, exhibitors and small businesses that work closely with the industry.

LD: Should other business owners besides VAs be attending?

SW: Absolutely! We have assembled 35+ exceptional presenters, offering the newest information about technology trends, Web 2.0 social marketing, branding, website development, Quickbooks, SEO, Google Analytics, and much, much, more – all subjects to aid entrepreneurs (not just VAs) in developing and growing their businesses. In addition, we are hosting 2 free and open to the public “Intro to the Virtual Assistants Industry” sessions. Entrepreneurs are invited to attend, ask questions, and learn how VAs can reduce their administrative and Internet-related workload, freeing them to handle responsibilities that fuel their passion. Check out the OIVAC schedule for seminar dates and times.

LD: Can you describe some of the technology behind this virtual conference? 

SW: Seminars are conducted in VoIP, PC and Mac accessible meeting rooms. They are equipped with whiteboarding, web browsing, sharing of PowerPoint slides, desktop sharing and audio –visual capture capabilities. All sessions will be recorded for download and later listening opportunities. The exhibitor halls are equipped with 10-seat VoIP meeting rooms which can be manned by staff, volunteers, etc., designer exhibitor spaces, email message capabilities, video, PowerPoint, pdf, document, podcast, download facilities. We even have bathrooms with all the amenities expected when attending a traditional brick and mortar convention. Note: Exhibitor halls will be open 24/7 for browsing, chat and download of vendor giveaways.

LD: What favourite piece of technology have you discovered from putting on this conference that you are using in your own business today?

SW: Wow! VAs use all of these technologies on a daily basis, and have introduced them to many of their clients. One favorite is the VoIP meeting rooms, where we hold recorded seminars and one-on-one sessions. As VAs stay abreast of the newest innovations, we test and recommend technology to clients that may enhance their operation and business growth. 

LD: Thanks for your time, Sharon! What’s next for your blog hopping tour?

SW: I’m glad I was able to stop by and visit for a bit. However, it’s time to move to my next stop, let me remind followers that we stopped by VAnetworking.com yesterday and tomorrow, we’ll be visiting Janet Barclay of Organized Assistant.com. Before I leave, here’s the second puzzle clue: einssbus. Stop by VAnetworking.com to obtain yesterday’s clue.

  

Filed Under: Expert Interviews, News & Special Offers

Linda interviews Andrea Lee in the April issue of IAC VOICE

April 11, 2009 By Linda Dessau

The April issue of VOICE, the newsletter of the International Association of Coaching, is live on the IAC blog.

It includes an audio recording of an interview I did with Andrea Lee about the Thomas Leonard Success Strategies program, which starts THIS WEEK!

Filed Under: News & Special Offers

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