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Six Business Blog Topics That Will Attract Local Customers

February 15, 2014 By Linda Dessau

Local storefront
© pinkpueblo – Fotolia.com

Search engine optimization is one of many benefits of blogging. Blogging improves your search engine rankings (how high up on the page you appear in search engine results) for the topics you write about, because it demonstrates to Google that your site is a resource of constantly updated information about those topics. To improve your rankings specifically for searches in your local area, it’s helpful to incorporate local references into your content. To help you do that in an authentic way, here are six local-focused blog post topics that will draw new customers from your geographic area:

  1. Customer celebrations – Is one of your customers marking a special day or milestone in their life? Acknowledge the day and celebrate with them. Ask permission to feature their story and photo as a blog post. This will show that person, as well as your other readers, just how much you value and appreciate everyone who chooses to do business with you. It also shows that you care about their whole life, not just the one aspect you deal with in your business.
  2. Customer successes – Profile some of the most creative or interesting ways people have used your products or services, and the success or happiness that resulted. Along with a brief write-up, you could also include an audio or video interview and/or demonstration. Like #1, this expresses customer appreciation, but it also gives more insight into what you do in your business. By telling it as a story rather than just talking about your company, you help prospective customers write themselves into that story. Readers will also relate to seeing other local residents and businesses.
  3. Community profiles – Introduce your neighbours, vendors, suppliers, and other members of your business community. Show what makes them special and how proud you are to have them in your network. Share their news and accomplishments – be sure to follow your local community newspaper to stay on top of who’s doing what.
  4. Expert interviews – Publish guest posts or interviews featuring local experts who share your customer base because they offer related products or services. Show that you are connected to extraordinary people and you can be a resource for connecting your customers to them. Tip: You can also write guest posts for other local blogs such as the Barrie Chamber of Commerce. Be sure to include a link to your own website in your author bio.
  5. Charity causes – Use your blog to give back by highlighting the work of a community group or event. If applicable, you can share photos and stories of a personal connection with your business, e.g., if someone in your company has been touched by the issue, and/or if your team is participating directly in a fundraising or awareness campaign. You can also help others support the cause by collecting donations at your location or providing a link for online contributions.
  6. Weather – How does the weather in your community affect your customers’ lives? Find a creative and genuine way to relate that to one of your blog’s topics. For example, a paint store might offer suggestions for how to store paint cans in the winter.

The best way to get your content seen by local people is by having other local people pass it along. Be upfront about asking people to share – they are usually happy to support local business owners (especially if the content features them or someone they know). To make sharing even easier, have your web developer install social sharing buttons right on your blog so they appear on every post. Also be sure to promote each new post several times on different social media platforms so people catch it when they happen to be on those sites. In a follow-up post, I’ll share tips from some colleagues about how to boost the search results of your locally-focused content and get your business found online by local customers.

Filed Under: Attracting Local Clients, Blog Topic Ideas

Delectable Restaurant Blogging Tips and Help for Overwhelmed Bloggers

January 20, 2014 By Linda Dessau

Here are the most recent guest posts I have written for other sites around the web. If you want to receive all of my latest posts by email, click here to subscribe to the Blogging Tips newsletter.

Why I Wish More Restaurants Were Blogging

Hostess welcoming customer to restaurantBeing social on sites like Google+, Facebook, Pinterest, Instagram or Twitter is important and valuable, but that’s the equivalent of handing out samples at a big food fair. Right after they consume your sample (your message on social media), readers are likely to encounter another interesting delicacy and may soon forget all about you. Compare that to the impact you can have when someone actually walks through your doors.

Blog posts bring readers back to your website, where you control their reading experience. Read my guest post for Brand Education Services for the five specific reasons I wish more restaurants were blogging.

http://brandeducationservices.com/2014/01/13/why-more-restaurants-blogging/

12 Most Comforting Truths to Soothe an Overwhelmed Blogger

busy business ownerHave you tried blogging but didn’t get positive results so you gave up? Is an abandoned blog waving a red flag about your credibility every time a visitor lands on your website? Have you thought about blogging but it just seems too complicated?

Before you give up on the idea of blogging for your business, there are 12 soothing truths in my latest guest post at 12 Most.

[Update June 19, 2016: The 12 Most site has been taken down, so I’ve republished this post here at Content Mastery Guide: 12 Cures for Blogging Overwhelm.]

Filed Under: Attracting Local Clients, Blogging Basics, Blogging Consistently, CMG Guest Posts

Blogging Leads to Bookings for Barrie Photographer Jennifer Klementti

July 3, 2013 By Linda Dessau

Jennifer KlementtiIn a recent post about the eight types of business blog posts, I used a client showcase blog post example from a local wedding videography company, Honey and Dear.

Another local business owner who blogs successfully is photographer Jennifer Klementti, who uses her blog to showcase her clients in a way that also demonstrates her beautiful photography.

We recently had a chat about her blogging experience, and how it’s expanded into a whole new venture (you’ll hear more about Sunday Crush in a separate post).

Why did you start blogging?

JK: The main purpose of my blog at jenniferklementti.net is to give photography clients insight into who I am personally. From reading my regular blog posts, they get a vision of who I am, my philosophy of photography, and how I work with people.

The blog gives my photography brand a personal life. People want to know their photographer as a person before hiring them. When someone’s going to be taking photos of you, that’s an intimate connection and you need to be able to click with that person. It’s equally as important as liking the photographer’s work.

As I recently wrote in a blog post, “If you are relaxed and enjoying the process and have built a trusting relationship with your photographer in the meetings and events leading up to your wedding day, the result will be an amazing collection of natural, beautiful and real photographs filled with honest emotion that truly capture the story of your day.”

The other important reason that I blog is because search engines love blogs. By using relevant keywords in my posts, such as locations where I’ve photographed weddings, people with specific interests can find me more easily.

What types of blog posts do you write?

JK: Aside from telling my clients’ stories and displaying samples of my current work, I provide helpful tips (e.g., how to get the best headshot or choose the best locations for portraits) for individuals as well as other photographers.

I also love to highlight things that inspire me, including showcasing master photographers’ work, which gives people a deeper glimpse into who I am as an artist, and gives me the chance to celebrate masters in the industry. I also think that it is important to share my knowledge of the history of photography with my clients and readers.

Great photographers and great images tell stories about us and about the world we live in. In this fast-paced digital world where there is an overload of snapshots posted to social media, I feel it is important to share these master photographers and their images. I am deeply inspired by great photography and it is always my goal to create images for my clients that inspire and that will be cherished for a lifetime.

[Note from Linda: You can read more about Jennifer’s philosophy in her Artist Statement at the bottom of her About page.]

I also try to be strategic with my topics, for example right now I’m posting all about portraits and weddings, because we’re in that season and people are booking ahead for next year.

Wedding photo by Jennifer Klementti

How often do you post new content to your blog, and how do you keep up with your blogging schedule?

JK: My editorial calendar is one post per week, but I sometimes miss the mark. [Note from Linda: We all do!] What works well for me is to block segments of time to develop a number of posts at one sitting. I draft my posts right in WordPress, so I can quickly go back in and do the formatting for better search engine optimization (I use the All in One SEO Pack plugin).

What do you love about blogging?

JK: By sharing a little about myself, and writing in my own voice, I can really find the connection and community that I love. Business is a conversation, and blogging brings that conversation to life. I hear from people all the time who love reading about my brides and families, those relationships, and hearing my insights as a photographer.

Do you have any words of advice for other business bloggers?

JK: If you speak from the heart, and speak authentically, people connect with you and that becomes interesting for them to read. In my experience, blogging has led directly to clients booking me.

Thanks for sharing your thoughts about business blogging with us, Jennifer!

Check out Jennifer’s blog at http://jenniferklementti.net, and stay tuned for another post about her newest blogging adventure, Sunday Crush [Update: Sunday Crush is now closed].

Filed Under: Attracting Local Clients, Benefits of Blogging, Expert Interviews

Which Types of Blog Posts are Right for Your Business?

June 10, 2013 By Linda Dessau

businesswoman laptop blogBusiness blogging is a great way to keep your website fresh and attract new customers, but some people find it hard to see how blogging could work for their particular business. This list of eight types of blog posts has something for everyone.

1. Advice, “how to’s” or instructions – People are online everyday looking for help and ideas they can trust.

Success tips: Answer the questions you’re asked the most by clients, prospective clients, colleagues, friends and family members. Imagine you’re writing to an absolute beginner who knows nothing about the topic. (Hint: Recipes are a great option, and with a little creativity most businesses can find a way to relate to food!)

Perfect for: Automotive, business and professional services, clothing, computers and electronics, contractors, health and wellness, home and garden, legal and financial, personal care and services, pet services, real estate, retail, sports and recreation, technology, travel.

Blog post example: Four Ways to Add Curb Appeal (Blinds.com)

2. News – When you deliver the most important and relevant news to your audience, it increases their trust and encourages them to seek out your expertise.

Success tips: Depending on your business, this might be industry news, breaking news, or finding a connection between your product/service and a current news story. Consider interviewing an industry expert using video or audio, and post along with a written transcription or summary.

Perfect for: Agriculture, arts, business and professional services, computers and electronics, health and wellness, industrial, legal and financial, real estate, technology.

Blog post example: 2013 Small Business Survey Results part 5: Anticipating the economy’s direction (US Bank)

3. Innovation, opinions and commentary – Take your business’s credibility to the next level and become the news that others report.

Success tips: Whether you’re introducing a brand new concept or putting your own slant on things, be strong in your opinion to really stand out from the crowd.

Perfect for: Arts, business and professional services, computers and electronics, health and wellness, industrial, technology.

Blog post example: The Pope is Right on Food Waste (Virgin)

4. Client/customer showcase – Go deeper with stories that demonstrate how real people are using your products and services. More importantly, this shows your appreciation for these relationships.

Success tips: Incorporate photos and videos to increase the personal connection and bring more visual interest to your blog.

Perfect for: Every business!

Blog post example: Jenny & Chris – Wedding Highlight Film & Love Story Engagement Film (Honey & Dear Wedding Cinema)

5. Staff/vendor showcase – Spotlighting your talented team nurtures good relationships, and makes your business more transparent to your customers.

Success tips: Give staff and vendors the opportunity to write guest posts or regular features, or interview them and/or their co-workers or customers.

Perfect for: Automotive, business and professional services, clothing, food, home and garden, pet services, restaurants and quick-service restaurants, retail, travel.

Blog post example: It’s Joe’s Abilities That Count (Marriott)

6. Behind the curtain – People love to see how the magic happens behind the scenes of a business. The larger your company, the more people will be craving a way to know and connect with its leaders.

Success tips: Just like in blog post type #1, you want to step into your readers’ shoes and imagine what would be most fascinating to someone who isn’t as familiar with your business. Tap into the variety of subject matter experts within your company.

Perfect for: Agriculture, business and professional services, food and dining, home and garden, industrial, legal and financial, retail, travel.

Blog post example: Managing a Floating Garden on the World’s Largest Cruise Ships (Royal Caribbean)

7. Product/service tours – Help your customers understand and use your products and services.

Success tips: Video demonstrations can be very effective, but include text for those who prefer to read and/or print the directions.

Perfect for: Automotive, business and professional services, computers and electronics, food, health and wellness, home and garden, retail, sports and recreation, technology.

Blog post example: Advantageous Avocados (Wegman’s)

8. Resources and reviews – Showcase other experts and companies that provide complementary products and services, and guide your readers to the best ones.

Success tips: Explain to your readers why you’re recommending this other product or service. You can demonstrate your own industry knowledge even while you’re introducing another business.

Perfect for: Automotive, business and professional services, clothing, computers and electronics, construction and contractors, food and dining, health and wellness, home and garden, personal care and services, pet services, technology.

Blog post example: Best Smartphone Apps to Accelerate Your Next Road Trip (GM)

I hope these ideas, tips and examples have opened your mind to some new blogging possibilities for your business!


Would you like a customized blogging plan for your business? Apply for a one-on-one blogging consultation and get blogging today!

Filed Under: Attracting Local Clients, Blog Planning, Blog Topic Ideas, Blogging Basics

Once You’ve Met, Then Connect – Taking Your Local Networking Contacts Online

May 14, 2013 By Linda Dessau

two hands with smartphonesThis is the third post in a three-part series about building online and offline relationships. In Part One we discussed how blogging can strengthen your credibility with colleagues in your local community.

In Part Two, I shared my story of building my local network by starting online and then continuing those relationships in person.

Now, let’s look at how to transform your network of clients, prospective clients, and referral sources into an online community that reads, shares and benefits from your content.

Step 1: Research

When you’ve met someone you want to stay connected with, see if they have accounts on the social media sites where you’re active. There are several ways to do this:

  • Ask the person directly
  • Type “[Name] Twitter” into a search engine, and repeat for the various sites
  • Visit the person’s website and look for social media icons – if they’re not front and center on the Home page, check the Contact or About page (that’s where Chris Brogan recommended I put mine)
  • Log into the social media sites and use their search function

Step 2: Make the connection

On Twitter, this means following the person. On LinkedIn, it means sending a personalized invitation. On LinkedIn and Facebook, it means finding and following/liking the person’s company page. On Google+, it means adding the person and/or their company to your circles.

You can also see which LinkedIn and Facebook groups and Google+ communities your connections have joined, and consider joining them yourself. This can provide a smaller, more focused environment to continue your interactions.

Step 3: Watch and respond

Keep an eye out for updates from the people you want to build or deepen relationships with, then respond with a Facebook/LinkedIn Like, Share or comment, or on Twitter post a reply or RT (don’t forget to add a comment before you RT). You can also mark someone’s tweet as a favorite, which will show up on their Connections page.

To make sure you don’t miss content from your important contacts, set up ways to track them or quickly scan for their new updates. Hootsuite’s list streams help you watch people on Twitter, while “interest lists” help you follow company pages on Facebook. You can categorize contacts on LinkedIn via tags (this will get easier with LinkedIn Contacts), or on Google+ via circles.

Step 4: Be helpful

As you’re browsing the web, you may come across something that you know would be helpful or interesting to a particular contact. Send it along! Sure you could send it privately via email or LinkedIn (see below), but why not send it publicly in case others in your network find the content useful. It also helps you promote your colleague, since their profile will now be visible to all of your contacts.

To get the person’s attention, add their profile name to your message. On Twitter, that’s a specific phrase with no spaces, e.g., @lindadessau. For a LinkedIn contact/company or a Facebook company, you can type the @ sign and then start typing the name (for Facebook personal contacts, just start typing the name). Once the name you want appears, click on it to add it to your message and notify your contact.

To share a link privately with one or more of your LinkedIn contacts, download the sharing bookmarklet from the Tools page. This is similar to the Hootlet from Hootsuite, but it has extended functionality for your LinkedIn account.

Click on Tools from the very bottom of any page on LinkedIn (Hint: Get there from your Groups page, since if you try to scroll to the bottom of your Home screen it will keep refreshing to show you more content and the bottom navigation will disappear). The sharing bookmarklet is on the right-hand side of the page (see photo below).

LinkedIn Tools page

Once you’ve downloaded the tool, it will appear in your web browser (see photo below) and you can click on it when you want to share a blog post or webpage that you’re reading. Once you do, you’ll see options to add your comment, share an update, post as a group discussion, and/or share with specific individuals (just start typing the name(s).

Sharing bookmarklet in browser

Step 5: Post great content

When you’ve written your own new blog post, share it with your social networks. Whether they’re potential customers, referrals sources, or colleagues, you’ll be demonstrating your expertise and reminding them of how you can help.

Ideally, you’ll be blogging on a regular basis so your credibility is reinforced and you’ll be the first one people think of in your particular industry.

Step 6: Bring your online conversation offline

Though it can sometimes feel awkward to continue an online conversation when you’re standing face-to-face, it just takes one comment to get the ball rolling, e.g., “I saw your post about x, y or z,” or, “How did you enjoy that event you tweeted about?”

Whether you’re an introvert who prefers to think before you type, or an extrovert who loves the energy in a room full of people, you can combine online and offline networking strategies to build and deepen more meaningful connections.


Read Part One of this series, “How Business Blogging Can Build Your Credibility Offline”

Read Part Two of this series, “Don’t I Know You From Twitter? Taking Your Online Relationships Offline”

Filed Under: Attracting Local Clients, Social Media

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